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Hotel · Hanoi · Ha Noi Municipality

Serenata San De Hanoi Hotel

A 4-star hotel in Hanoi's Old Quarter, praised for its location and staff, with 35 rooms and a restaurant.

  • Central Old Quarter location
  • High staff rating of 9.8
  • Soundproofed rooms
9 Perfect 1085 reviews Booking.com 9 · 1085 reviews

About

Serenata San De Hanoi Hotel

Serenata San De Hanoi Hotel is a 4-star property set in Hanoi's Old Quarter, an 11-minute walk from Hoa Lo Prison and a short distance from Saint Joseph Cathedral. The hotel has 35 rooms and offers modern conveniences including a currency exchange, luggage storage, and a restaurant.

Guests consistently highlight the friendly and helpful staff, the central location near the railway station and attractions, and the quiet, comfortable rooms. The property provides a range of amenities such as a fitness centre, terrace, and airport shuttle service.

  • Non-smoking rooms
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Exceptional staff — Guests repeatedly praise the friendly, accommodating, and helpful staff, day and night.
  • Central location — In the Old Quarter, close to the railway station, Hoan Kiem Lake, and numerous restaurants and cafes.
  • Quiet, soundproofed rooms — Despite the central setting, guests describe the rooms as quiet and comfortable, with soundproofing as a listed amenity.
  • Good value — High value rating and positive comments on amenities like flat-screen TV, kettle, safe, and air conditioning.
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Worth weighing

3 to weigh
  • Comfort rating lower — The comfort category scores 7.4, below other ratings, suggesting room comfort may not match the high staff and service marks.
  • No pets allowed — The hotel does not permit pets, which may be a limitation for some travellers.
  • Limited check-in window — Check-in is from 14:00 to 23:59, which may be inconvenient for late arrivals after midnight.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Suite

  • 1 King-size bed

Junior Suite

  • 1 King-size bed

Junior Double Room

  • 2 Single beds or 1 Double bed

Deluxe Double Room

  • 2 Single beds or 1 Double bed

Family Connecting Twin Room

  • 2 Single beds
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Key card access
  • Smoke detectors
  • Fire extinguishers

Services

  • Paid shuttle service
  • Car hire
  • Tours/Ticket assistance
  • Happy hour
  • Dinner

Room amenities

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock

Food & drink

  • Restaurant
  • Children's buffet

Leisure

  • Fitness centre

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Perfect 1085 reviews

Guest-rated 9/10 from 1,085 reviews

Booking.com · 9 · 1085 reviews
9Verified guest

“A one-night stay that proved a good choice – the room was large and quiet, with the essentials including Wi-Fi, and the restaurant served Vietnamese dishes.”

9Verified guest

“The room came with an iron, flat-screen TV, and writing table, plus a bathtub, and the Old Quarter location was unbeatable.”

9Verified guest

“The location was very central, close to the railway station and major sights.”

9Verified guest

“A lovely small hotel for a night in Hanoi – helpful staff offered recommendations, breakfast had plenty of choice, and it was a short walk to a quiet area, the airport, and Hoan Kiem Lake, all in the Old Quarter.”

9Verified guest

“Great location with many restaurants and cafes nearby, friendly staff, and spacious, quiet rooms with a safe, climate control, and iron.”

9Verified guest

“Breakfast included an egg.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: The hotel sits in the heart of Hanoi's Old Quarter, a vibrant area known for its narrow streets, shops, and street food. Many attractions are within walking distance.

Hoa Lo Prison: The famous Hoa Lo Prison is an 11-minute walk from the hotel, offering a glimpse into Vietnam's history.

Saint Joseph Cathedral: The hotel is located a medium distance from Saint Joseph Cathedral, a notable landmark with neo-Gothic architecture.

25 Ngo Tram, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
37 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Does the hotel allow pets?

No, pets are not allowed at Serenata San De Hanoi Hotel.

Is there a fitness centre?

Yes, the hotel has a fitness centre available for guests.

What dining options are available?

The hotel has a restaurant that serves Vietnamese cuisine, and a breakfast buffet is offered. There is also a happy hour.

Is there a shuttle service from the airport?

Yes, the hotel provides a paid shuttle service, and car hire is also available.

Are rooms air-conditioned?

Yes, air conditioning is listed as an amenity, and reviews confirm it in rooms.

Nearby

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The bottom line

Serenata San De Hanoi Hotel is a strong choice for travellers wanting a central Old Quarter base with outstanding staff and a quiet, well-equipped room. While comfort scores slightly lower and pets are not allowed, the location and service make it a reliable pick.

9Solid central stay with top service

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